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Shipping Policy

Urban Address: $5.00 flat fee 

Rural Address: $10.00 flat fee 

Free Courier: 

  • Urban: over $50.00 (cart value)
  • Rural: over $100.00 (cart value)

Dispatch Time: We aim to dispatch your order daily unless your order is placed late afternoon. We ship daily from our Auckland warehouse. 

Delivery Time:  Typically 1~3 working days, with urban and Auckland area being faster, rural and inter-island being slower. 

Parcel Tracking: Tracking information will be sent to you by email. 

Please note: If a parcel is not received within 5 working days from the shipment date, we need to be notified immediately; otherwise we take no responsibility for the loss of the parcel.